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Engineering video

1:10 · 16 October 2026

ai agents now triage all our bugs

Key concepts in this video:

1. Bug Triage and Refinement Agents

An automated workflow uses hooks from Slack and Sentry to send bug context to an agent that checks if it is a real error or already in the backlog, followed by a refinement agent that estimates scope, blast radius, impacted services, and priority.

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Transcript

And what happens right now is we have a triage agent ingesting issues that come either through Slack, Sentry, or they're usually reported. So all those are hooks and whenever a user reports a bug or we see an error popping up on Sentry, it will call. It'll send all the context to an agent and then the agent will try and see is this a real error? Is there something already in the backlog? Was it already fixed?